Privacy Policy
Last updated: July 2026
This Privacy Policy explains how Smart Digital Asset S.r.l. ("Medika Web", "we", "us") collects, uses, and protects personal information when you visit medikaweb.com or contact us. We are the data controller under GDPR and the "business" under CCPA/CPRA.
1. Information we collect
- Information you provide: name, email, practice type, and message via our contact form.
- Technical data: our host logs limited info (IP, browser, pages, timestamps) to deliver and secure the site.
No advertising or analytics tracking cookies. See our Cookie Policy.
2. How we use your information
- To respond to your enquiry and provide requested services.
- To operate, secure, and maintain the website.
- To comply with legal obligations.
3. Legal bases (GDPR)
- Consent and/or pre-contract steps when you contact us.
- Legitimate interests: website operation, security, and enquiry responses.
- Legal obligation: retaining or disclosing data as required.
4. Who we share data with
We use trusted processors acting on our instructions:
- Cloudflare: hosting, CDN, and security.
- Resend: delivery of contact-form emails.
- Google: web font delivery (Google Fonts).
- Cal.com: appointment scheduling via booking calendar.
We do not sell or share data for cross-context behavioral advertising.
5. International transfers
We operate from the EU, serving US clients. Data may be processed in the EU/US with safeguards like SCCs.
6. Data retention
Contact-form data is kept only as long as needed, then deleted or anonymized.
7. Your rights (GDPR)
EU/EEA/UK residents: access, rectify, erase, restrict, object, or port data. Lodge complaints with your supervisory authority.
8. Your rights (California — CCPA/CPRA)
California residents: right to know, delete, correct, or opt out of "sale" or "sharing". We do not sell or share data. No discrimination for exercising rights.
9. How to exercise your rights
Email info@medikaweb.com; we respond within legal timeframes.
10. Changes to this policy
This policy may be updated. The "last updated" date shows the latest version.
11. Contact
Smart Digital Asset S.r.l. — info@medikaweb.com